After Sales Tool
spareCHECK app
- Desktop
- Mobile
Four benefits to ease your work.
No matter when and where: our spare parts catalogue is here to help you at any time and place! Available online as web application and even offline through our mobile app.You will find our original Vaillant spare parts and catalogues with exploded views, product pictures, appliance usage data, and even more information.
Easy search
You will find every spare part in a second by entering unit names, and numbers or by using the handy camera function which allows you to scan barcodes, QR codes and 3D codes.All error codes at a glance
After entering the 2-digital-fault code, the app will display potential root causes and solutions.Always up-to-date
Work with latest product data regularly updated in the app’s online-mode – even available offline in the mobile app.Easy sharing of information
Conveniently forward required spare parts information via e-mail directly from the app.
How to use our spare parts catalogue
Available on your desk and in your pocket - finding the right components is easier than ever:
- Mobile app: Simply scan the heating device’s data matrix code or barcode with your smartphone camera.
- Desktop: Just enter the device’s serial number and release date in the web application.
In both cases, you’ll be shown the correct spare parts in exploded views, with detailed imagery, usage data and costs.
Also: you can scan the bar code of a spare part to easily find matching devices.
Smart features for smooth workflows
In addition to its core functions, the spareCHECK app provides several handy features to facilitate your work:
- Precise zoom: View in-depth details of high-definition exploded views.
- Data sharing: Seamlessly forward the spare parts information to your office, colleagues or right to your local merchant.
These features enable you to finish your tasks even faster and fulfil your customers’ needs in no time.
Getting started with the app in three simple steps
Our web-based spare parts catalogue is openly accessible. Yet, our corresponding mobile app requires your authentication as a professional first as it is a designated specialist tool:
- Step 1: Open the spare parts catalogue in myVAILLANT Pro Service
- Step 2: Click the link in the box at the bottom of the homepage to get your credentials for the mobile app authentication.
- Step 3a: You’ll see a six-digit registration code valid for 15 minutes. On your mobile device, just use copy+paste to enter the code in the app.
- Setp 3b: If you started the authentication from your desktop, scan the QR code with your smartphone or tablet camera.
Now, you’re ready to use our spare parts catalogue app without needing to login again.
Download the app now and find the spare parts you need.